I reported Exential last night to Al Barsha police station and they told me to go straight to Dubai Court. I went this morning to Dubai Court and presented all the evidence. I was instructed to go to typing centers and have my complaint translated to Arabic. By Sunday, all of my documents will be ready for submission to court. I closed my accounts in January and still have not received my money. I included in my complaint my Relationship Manager because I have an e-mail communication from him saying the specific date as to when I will receive my money.
Of course that time already lapsed and I still did not receive my money. For those who closed their accounts and have not received your money yet, file a complaint to Dubai Court. The more complaint they will receive, the faster Exential will be held liable. At this point, we are not yet required to hire lawyers. Dubai Court is open from 7am to 12noon.
Just a heads up, do not sign any documents that Exential will ask you sign.
Hi. No i regret that i am dealing with them.
Did you tell them that you gonna take an action and you will go to police? Any reaction from them?