Today crude oil price is freezed in my XM.com real account id . It happened when oil price increased . I had another demo account in XM.com. I have seen there price is not freezed. So they freeze the price in real. I asked them they told me it is IT problem. I told them why in demo price is running.
They told me ' it is a serious issue. The liquidity provider is liable for it' .
I told that tell me the name of liquidity provider.
They answered 'it is confidential'
I want FPA to investigate what the problem can happen where the real account price become freezed but the demo ok.
Thanks
They told me ' it is a serious issue. The liquidity provider is liable for it' .
I told that tell me the name of liquidity provider.
They answered 'it is confidential'
I want FPA to investigate what the problem can happen where the real account price become freezed but the demo ok.
Thanks