Dear Razvan,
According to the above note from the Company, it seems like you can withdraw the "deposit bonus" of $20 after you cross $200 whereas, you would like the entire amount of $224.89 having crossed over $200 as per the initial offer.
Generally, speaking it is unlikely a Company would accept total withdrawal of funds up to the last zero on an active Forex account. Anyone may please correct me on this in all fairness to a business practice. It is therefore, necessary to know the following:
1. What is the general Withdrawal Policy of the Company ?
2. Is their a minimum amount that needs to kept in the account for it to be an active account ?
3. Did you ask for closure of the account ?
4. Did you make any initial deposit when you opened the Account ? If not, then was the deposit bonus of $20 extended to you as an incentive to open an account to reach a minimum balance that the Company otherwise requires in order to open an account to begin trading. Therefore, did they mean to allow you to withdraw only the amount over $200 being the minimum required to remain in the account. We have therefore quite a few aspects that needs to be answered.
The above should enable determine the withdrawal policy in general and particularly, in relation to the "deposit bonus" to establish how much can actually be withdrawn. As stated above, it has to be determined whether your profit element accrued is $4.89, or 24.89, or 224.89.
In view of inadequate information, I would refrain from casting a vote thereby, giving an opportunity for parties concerned to furnish necessary clarification before arriving at any final conclusion of a guilty or a not guilty verdict. Thanks.
P.S. If FPA Court expects a conclusive vote as in now, then my position would be "ABSTAIN". Ideally, it would be reasonable to have a third option of "ABSTAIN" for situations as above. Thanks.