I posted some good comments about them. Here is the bad one,
One of my cases was dropped off despite all the evidences that my scam brokers is related to another regulated broker.
My case was dropped off because it's out of 120 days (Charge back period) and it involves bank-wiring.
Why wasn't I advised on legal option? It is 10,000 USD and do you think it's a small for legal option?
Phoenix took 2 of my cases which got enough evidences and well in time for charge back process.
It looks like they just keen on charge back cases which also need to be within 120 days period.
If the case is out of 120 days, I don't think they have great option for you.
I would really say, you guys are fantastic if you had taken hard case rather than the easy ones (which I could have disputed at the bank myself). It was really a great help, when I didn't know how to dispute at the bank.
I would be happy if they consider my case again for an legal option.
One of my cases was dropped off despite all the evidences that my scam brokers is related to another regulated broker.
My case was dropped off because it's out of 120 days (Charge back period) and it involves bank-wiring.
Why wasn't I advised on legal option? It is 10,000 USD and do you think it's a small for legal option?
Phoenix took 2 of my cases which got enough evidences and well in time for charge back process.
It looks like they just keen on charge back cases which also need to be within 120 days period.
If the case is out of 120 days, I don't think they have great option for you.
I would really say, you guys are fantastic if you had taken hard case rather than the easy ones (which I could have disputed at the bank myself). It was really a great help, when I didn't know how to dispute at the bank.
I would be happy if they consider my case again for an legal option.