Gholis
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I'm not sure that account managers exist and I'm not sure that you need using them in case they exist. You have to understand that if you're a rookie then you must gain some experience and skills by your own, without any help, mainly because it doesn't teach you how to trade. It's quite significant for a trader to be independent, because when you start getting good money for your trading you will understand that you don't need any kind of assistance in this activity. Of course, you will face losses, nevertheless consider them as a great opportunity to gain new experience and knowledge. Just try to trade by your own.