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this is my first time i am complaint to their support and finally i know complaint to them is very waste a time.
my complaint regarding to their oil challenge trader cup contest,
11 days ago i send message to cbfx support team ask them why i get disqualified.
1 days later i get reason disqualified due to violation opened 2 profile to join contest.
after few days i prove them wrong, then they say another reason.
yeah i got second reason from them!
they say my account archived by ICmarkets, i must hold live trading account to participate in contest.
few days later the second problem has been solved after i send this message
and finally the last i got third reason.
they say contest review team has changed the decision and there were two clients have been impacted with this change including myself.
they update rank and i am on rank 21 and the other client on rank 14
i can't dispute again because the last reason from them is vey indisputable. i warn myself to stop doing business with this company. they always have millions excuses for my complaint. don't spend money to them, it's better to prevent than sorry..
it's a free contest, free money to join, only lost time.
my complaint regarding to their oil challenge trader cup contest,
11 days ago i send message to cbfx support team ask them why i get disqualified.
1 days later i get reason disqualified due to violation opened 2 profile to join contest.
after few days i prove them wrong, then they say another reason.
yeah i got second reason from them!
they say my account archived by ICmarkets, i must hold live trading account to participate in contest.
few days later the second problem has been solved after i send this message
and finally the last i got third reason.
they say contest review team has changed the decision and there were two clients have been impacted with this change including myself.
they update rank and i am on rank 21 and the other client on rank 14
i can't dispute again because the last reason from them is vey indisputable. i warn myself to stop doing business with this company. they always have millions excuses for my complaint. don't spend money to them, it's better to prevent than sorry..
it's a free contest, free money to join, only lost time.