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Problem Exness deposit issue

I am having an issue with a company

ahujaamit

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I have deposited 5000 RS in my exness account on 14/2/2024 but till date not deposited yet they seem to take this things lightly after seven working days the reply was it has not been eight working days it is not a proper answer they should solve this issues on priority or they will one day start losing customers
 

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I have deposited 5000 RS in my exness account on 14/2/2024 but till date not deposited yet they seem to take this things lightly after seven working days the reply was it has not been eight working days it is not a proper answer they should solve this issues on priority or they will one day start losing customers
@ExnessOfficial, can we have your attention here, please?
 
I have deposited 5000 RS in my exness account on 14/2/2024 but till date not deposited yet they seem to take this things lightly after seven working days the reply was it has not been eight working days it is not a proper answer they should solve this issues on priority or they will one day start losing customers
Greetings ahujaamit,

Please allow us to investigate this matter further so we can understand what went wrong and work towards a resolution. Your satisfaction is of utmost importance to us, and we're committed to addressing your concerns promptly.

Please reach out to us here so we can assist you further: https://shor.by/contactexness.

Kind regards,
Exness Team
 
Greetings ahujaamit,

Please allow us to investigate this matter further so we can understand what went wrong and work towards a resolution. Your satisfaction is of utmost importance to us, and we're committed to addressing your concerns promptly.

Please reach out to us here so we can assist you further: https://shor.by/contactexness.

Kind regards,
Exness Team
@ahujaamit, is there any update on your case yet?
 
That's very interesting to see the company trying to fix things here and there, I suppose things might go wrong with any company from time to time, and we would appreciate you telling us of the result of this.
 
Greetings ahujaamit,

Please allow us to investigate this matter further so we can understand what went wrong and work towards a resolution. Your satisfaction is of utmost importance to us, and we're committed to addressing your concerns promptly.

Please reach out to us here so we can assist you further: https://shor.by/contactexness.

Kind regards,
Exness Team
I like your responsibility; yet I think you could have told him earlier and he would not be posting here.
 
if U wanna get their attention on Ur issue just follow these steps

first if U put Ur money in through a credit card hit up customer care real quick and tell them to start a chargeback.

then go to their website and hit them up on live chat.

send them an email too! like email every address you can find on their contact page here: https://www.exness.com/contact/

and dont forget to share Ur story as a review here: https://www.forexpeacearmy.com/forex-reviews/5828/exness-forex-brokers

if that doesn't work U can also complain to the regulators listed here: https://www.exness.com/regulation/
 
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