PabloMagnus
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I am in Mexico and what I did was transfer from my bank to Bitso to convert to dollars, then I transferred it to BCR for an ERC-20 account.
They give you good attention only when you deposit but when you withdraw they ignore you. I don't know the steps to make a withdrawal through this trader and there are some boxes that I don't know what information to put.
An example is the term "chain type" I don't know what it is. As much as I ask customer service and send emails I do not receive any response.
I tried to make a withdrawal, which is only in status (waiting for review) a month ago.
I am sending screenshots with the order number but there is no response.
Help me please
What I can do?
They give you good attention only when you deposit but when you withdraw they ignore you. I don't know the steps to make a withdrawal through this trader and there are some boxes that I don't know what information to put.
An example is the term "chain type" I don't know what it is. As much as I ask customer service and send emails I do not receive any response.
I tried to make a withdrawal, which is only in status (waiting for review) a month ago.
I am sending screenshots with the order number but there is no response.
Help me please
What I can do?
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