TradexTrader
Recruit
- Messages
- 8
- I started trading in March 2015
- I used a scalping EA
- I lost half of my account in a few days
- I managed to recover and then progressively achieved profits of about 105k by the 8th of May (more than half was made on the 8th of May - NFP day)
-IC Markets closed my account on that weekend and returned my initial deposit
-When I asked what happened they said I was using latency arbitrage technique (I said I did not - I was scalping)
-I filed a complaint with Financial Ombudsman Australia and IC Markets gave another response (they realized they had to come up with another reason)
- I sent several responses to ICM proving that the things IC Markets is accusing me cannot be true
IC Markets finnaly (after contacting their lawyer) came up with this: all the profits were cancelled because they had a technical error in their cTrader platform during May-June period. They even got a letter from the CEO of Spotware (cTrader) where he clearly states that there was an error.
-Now I am asking IC Markets to provide me with all the confirmation orders from their LP (I have evidence that IC Markets put my account on B book and now they have to pay me from their own pockets, instead of hedging my trades with their LP)
Bottom line:
-Why do I have to be the only one to take responsibility (by not being able to withdraw my profits) because of something that should be the responsibility of IC Markets and Spotware (cTrader)?
-Why did IC Markets not signal that they had a technical issue before that Friday (maybe they were hoping I would lose my money?). I started trading since March and they did not say anything by the 8th of May.
-If they had a technical issue in cTrader they have to cancel all the trades of all the clients that were using cTrader in that period! Right? I bet they have to pay a lot back to the clients that lost money during that period.
- I mention that I have a lot of official evidence that are sustaining my position. The evidence comes from my FOS Australia case which is still in process. I will upload any evidence that will be considered as being useful to the FPA case.
- I used a scalping EA
- I lost half of my account in a few days
- I managed to recover and then progressively achieved profits of about 105k by the 8th of May (more than half was made on the 8th of May - NFP day)
-IC Markets closed my account on that weekend and returned my initial deposit
-When I asked what happened they said I was using latency arbitrage technique (I said I did not - I was scalping)
-I filed a complaint with Financial Ombudsman Australia and IC Markets gave another response (they realized they had to come up with another reason)
- I sent several responses to ICM proving that the things IC Markets is accusing me cannot be true
IC Markets finnaly (after contacting their lawyer) came up with this: all the profits were cancelled because they had a technical error in their cTrader platform during May-June period. They even got a letter from the CEO of Spotware (cTrader) where he clearly states that there was an error.
-Now I am asking IC Markets to provide me with all the confirmation orders from their LP (I have evidence that IC Markets put my account on B book and now they have to pay me from their own pockets, instead of hedging my trades with their LP)
Bottom line:
-Why do I have to be the only one to take responsibility (by not being able to withdraw my profits) because of something that should be the responsibility of IC Markets and Spotware (cTrader)?
-Why did IC Markets not signal that they had a technical issue before that Friday (maybe they were hoping I would lose my money?). I started trading since March and they did not say anything by the 8th of May.
-If they had a technical issue in cTrader they have to cancel all the trades of all the clients that were using cTrader in that period! Right? I bet they have to pay a lot back to the clients that lost money during that period.
- I mention that I have a lot of official evidence that are sustaining my position. The evidence comes from my FOS Australia case which is still in process. I will upload any evidence that will be considered as being useful to the FPA case.