Hello,
I have been client for MXTRADE for more than 1 year.
Two weeks ago was the first time that I wanted to withdraw my money. I already send the request (more than 5 times by email) and everytime I call them or chat they cannot help because they say they are only customer service and cannot provide further information. The only thing they do is send a "request" to the financial department for further information.
Everytime I asked for a phone number or email of the supposedly Finance Department they refused to give it to me.
Can someone please help me?
P.D. By any chance someone has a direct phone number or email I can use (not the ones of the website, they never answer).
Thanks
I have been client for MXTRADE for more than 1 year.
Two weeks ago was the first time that I wanted to withdraw my money. I already send the request (more than 5 times by email) and everytime I call them or chat they cannot help because they say they are only customer service and cannot provide further information. The only thing they do is send a "request" to the financial department for further information.
Everytime I asked for a phone number or email of the supposedly Finance Department they refused to give it to me.
Can someone please help me?
P.D. By any chance someone has a direct phone number or email I can use (not the ones of the website, they never answer).
Thanks