Problem Not being able to withdraw my money from exness for over 3months now

[onlinetrader123]

I have not been able to withdraw my money from exness for more than 3 months due to changing of my account number.

 

[FxMaster]

I have not been able to withdraw my money from exness for more than 3 months due to changing of my account number.

What`s the response from customer care about your issue?

 

[onlinetrader123]

That I should keep waiting, they are working on it. That was what it had been every week and over and over again, till now

 

[4evermaat]

I have not been able to withdraw my money from exness for more than 3 months due to changing of my account number.

-> wait. which account number are you referring to?

-> How were you withdrawing? (crypto wallet, skrill, neteller, bank transfer, etc)

-> Do you have a copy of withdraw request, showing the date?

-> what country is your bank located in? Or what country are you resident of when you signed up with Exness?

 

[onlinetrader123]

1. I requested for my withdrawals to made into a new account (from Naira Account to Dollar Account, that is because I wanted to receive my funds in dollars instead of receiving in local currency as it were previously).

2. Bank Transfer

3. Attached below is the withdrawal requests but the withdrawal page does not show date

4. Nigeria

 

[onlinetrader123]

1. I requested for my withdrawals to made into a new account (from Naira Account to Dollar Account, that is because I wanted to receive my funds in dollars instead of receiving in local currency as it were previously).

2. Bank Transfer

3. Attached below is the withdrawal requests but the withdrawal page does not show date

4. Nigeria

 

[boltonrichardlove]

1. I requested for my withdrawals to made into a new account (from Naira Account to Dollar Account, that is because I wanted to receive my funds in dollars instead of receiving in local currency as it were previously).

2. Bank Transfer

3. Attached below is the withdrawal requests but the withdrawal page does not show date

4. Nigeria

Don't worry about the problem. Your withdrawal will eventually get to your account. I experienced similar thing in 2017 and 2018. The broker will need to reconfirm your bank account details properly. So that your funds will not be diverted away by someone else.

FPA Forums Team Note: Is there a reason why you are posting from an IP address that onlinetrader123 also used today?

 

[onlinetrader123]

Don't worry about the problem. Your withdrawal will eventually get to your account. I experienced similar thing in 2017 and 2018. The broker will need to reconfirm your bank account details properly. So that your funds will not be diverted away by someone else.

FPA Forums Team Note: Is there a reason why you are posting from an IP address that onlinetrader123 also used today?

Therefore, I am not totally confident about your response. Please can you help me support it with evidence. And how long did it take them to answer you. Thanks

FPA Forums Team Note: Is there a reason why you and boltonrichardlove have IP overlaps?

 

[4evermaat]

1. I requested for my withdrawals to made into a new account (from Naira Account to Dollar Account, that is because I wanted to receive my funds in dollars instead of receiving in local currency as it were previously).

Have you tried withdrawing in Naira only (some test amount) just to see if you can withdraw something?

 

[onlinetrader123]

Have you tried withdrawing in Naira only (some test amount) just to see if you can withdraw something?

I have tried to withdraw in Naira only as I used to do but it is not working out for me.