pieter vogel
Recruit
- Messages
- 10
I have made a withdrawal (#411286517) of € 17,556.00 where € 9,456.35 is profit.
I made this money with one position on Japan 225.
http://snag.gy/xcOuY.jpg
So after this i made a withdrawal, this was on 6/10/2015. After 4 days, i contacted them and asked them what the status was of my withdrawal. And they told me it's normal and it normally takes 3-7 working days to clear out.
On monday 12/10/2015, i logged in my account and tried to click on withdrawal and i got this error: Your account is restricted for this action. Please contact support for additional information.
I can't trade either anymore.
So i contacted support and they told me, they send it to the relevant department and that i would get an answer.
So it has been 3 days now and i still don't know what the hell happened to my account.
They didn't even send a email for the reason of blocking my account. I send them a email today and after 10 mins the ticket dissapeared and the status was SOLVED.
I really don't know what to do anymore, so that's why i came here to report this.
I made this money with one position on Japan 225.
http://snag.gy/xcOuY.jpg
So after this i made a withdrawal, this was on 6/10/2015. After 4 days, i contacted them and asked them what the status was of my withdrawal. And they told me it's normal and it normally takes 3-7 working days to clear out.
On monday 12/10/2015, i logged in my account and tried to click on withdrawal and i got this error: Your account is restricted for this action. Please contact support for additional information.
I can't trade either anymore.
So i contacted support and they told me, they send it to the relevant department and that i would get an answer.
So it has been 3 days now and i still don't know what the hell happened to my account.
They didn't even send a email for the reason of blocking my account. I send them a email today and after 10 mins the ticket dissapeared and the status was SOLVED.
I really don't know what to do anymore, so that's why i came here to report this.