A colegue still invested with EG just forwarded me this email sent to their clients.
Dear Valued Client’s,
Greetings from Exential Group!
As you are aware, in the past few months, we at Exential Group have been facing banking issues due to which the processing of withdrawals that were earlier initiated was taking a much longer time than expected.
You as our valuable client(s), unfortunately, had to bear with us while we were trying to resolve this issue. We completely understand that you had liabilities and obligations that had to be taken care of.
We at Exential Group do not chose to intentionally delay the processing of withdrawal requests initiated by our clients. If you have noticed, with your experience with us in the past, we have delivered as per the timeframe stipulated in the contract. Yes, on few occasions there may have been a slight delay, but again, none of it was intentional.
It is to our great relief that the situation is now under control and the banking issues are now easing out and will fade eventually. At Exential we strive to provide our clients with the best service and in a timely manner.
We thank you for your continuous support and trust you would continue to be a valued client with us.
Client Services
Exential Group
Contact Number: +971 4 276 6055
Email: clientservices@exentialgroup.com
P.O.Box 124538,
Dubai Media City,
Arenco Tower, Office 003 & 707
Dubai, UAE.
Dear Valued Client’s,
Greetings from Exential Group!
As you are aware, in the past few months, we at Exential Group have been facing banking issues due to which the processing of withdrawals that were earlier initiated was taking a much longer time than expected.
You as our valuable client(s), unfortunately, had to bear with us while we were trying to resolve this issue. We completely understand that you had liabilities and obligations that had to be taken care of.
We at Exential Group do not chose to intentionally delay the processing of withdrawal requests initiated by our clients. If you have noticed, with your experience with us in the past, we have delivered as per the timeframe stipulated in the contract. Yes, on few occasions there may have been a slight delay, but again, none of it was intentional.
It is to our great relief that the situation is now under control and the banking issues are now easing out and will fade eventually. At Exential we strive to provide our clients with the best service and in a timely manner.
We thank you for your continuous support and trust you would continue to be a valued client with us.
Client Services
Exential Group
Contact Number: +971 4 276 6055
Email: clientservices@exentialgroup.com
P.O.Box 124538,
Dubai Media City,
Arenco Tower, Office 003 & 707
Dubai, UAE.
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