Dear FPA forum members,
Thank you for your replies.
Chitak, it is very possible that you believe you are not using latency arbitrage trading EA. Many EAs do advertise and promote themselves as news trading EAs despite not working as so. For chitak and other forum members who have concerns to their EA trading, please feel free to post your complete statement here on Forex Peace Army or email us at
trading@vantagefx.com and we can follow it through with you. We’re happy to go through the investigated trades,
showing you how the difference between an account using a latency arbitrage EA is determined versus an ordinary strategy.
Our investigative team has thoroughly gone over each effected account. However, in the unlikely case, if it is found that you have not have used BTN or an Latency Arb EA, we will be more than happy to reverse the cancelled trades and allow you to continue trading as you are. Additionally, we will also sign off on a guarantee that your EA is approved.
Unfortunately for us, these trades were not detected until much later and only confirmed after an exhaustive investigation. BTN and other such latency arbitrage EAs are designed to be ‘under the radar’ making them difficult to detect.
Despite being several months after, we are in our actual legal rights to reverse invalid trades by Australian laws and also by the Terms & Conditions traders had agreed to.
It is important that traders understand that these trades were not legitimate trades. Traders who were previously pleased by what looked to be profitable activity, are now are disappointed that the EA has been identified and the trading activity corrected. This disappointment is to be expected, but it must be understood that profits cannot be generated from activity which is in breach of broker Terms & Conditions. The extended time period does not change the fact that the trades were in full breach of our Terms & Conditions.
We do understand the frustration traders may have experienced as it has come to our attention that many traders have paid BTN for use of the EA. We encourage you to contact BTN and request them to return your funds. BTN has sold its EA with full knowledge that their EA’s activity had been and will be banned by numerous brokers for breach of Terms & Conditions.
We would also like to ensure traders that all trade amendments relating to any downtime, pricing issues, etc., are rectified by trade support within a 24-48 hour timeframe. This relates to legitimate trades, not those attempting to deceive the system and ‘fly under the radar’.
To bodgybrothers, we have already contacted you directly via emails regarding your concerns. We've been waiting on your reply or calls. Thank you.
Once again, we address in agreement and support with many other brokers – there are no restrictions on EAs as long as they are within the agreed upon Terms & Conditions and not contravening any laws.
To any forum members, please contact us directly if you have specific questions about your account or trading. Please contact us at
trading@vantagefx.com or +61 1300 945 517. It is much easier to contact us directly via phone and email, rather than here on the forum.