Hi,
I'm living in Spain, and I've had a lot of issues with this broker: GKFX, that has its central headquarters in London, UK. So, I went first to the regulator here in Spain, is called CNMV, but the last word is in UK, of the FPA.. So, I don't know if it's better to claim directly to FPA.. In addition, I'd like to know if it's better to contract some lawyer, they put a very high candle (240 points: 24 pips), for GBPUSD, the day July 11th at U.S.A.'s session closing (23 h. here in Spain), after that they put stop losses on August 12nd, and on September 2nd, they increased the spread from 19 h. to the end of the session, so my equity was being reduced... in addition the system (Metatrader 4) was freezed several minutes in this session, to not be able to operate..
Let me know what you think it's the best way to claim to this broker.
Thanks.
I'm living in Spain, and I've had a lot of issues with this broker: GKFX, that has its central headquarters in London, UK. So, I went first to the regulator here in Spain, is called CNMV, but the last word is in UK, of the FPA.. So, I don't know if it's better to claim directly to FPA.. In addition, I'd like to know if it's better to contract some lawyer, they put a very high candle (240 points: 24 pips), for GBPUSD, the day July 11th at U.S.A.'s session closing (23 h. here in Spain), after that they put stop losses on August 12nd, and on September 2nd, they increased the spread from 19 h. to the end of the session, so my equity was being reduced... in addition the system (Metatrader 4) was freezed several minutes in this session, to not be able to operate..
Let me know what you think it's the best way to claim to this broker.
Thanks.