I agree, but in every business we'll have happy and unhappy clients, we don't know the real history behind the trades, they look legit, but are they really legit? I told ETX to explain me the reasons of the trades not being honored and they said they are not allowed to discuss about other clients issues, but the answer from a clients posted here shows that his trades are being executed manually, I said that I want a proper explanation or I'll be closing my account and move to another broker, I won't wait for me to start having issues too, if they really want to keep the clients, is better come here and give a proper explanation.
They can lie to the facts, but the facts don't lie.