To all who affected by icmarkets,
They without reply and just void the gold trade and adjusted the trade to 0, means no profit nor loss, even though when it happened your trading was running in profit before the spike all not into account, I’m not sure what is your thinking but to me is really is a not fair and not professional enough to deal with the error, nevertheless I will withdraw all my balance and start looking advise from professional, if you are in the same page as me then feel free to input your advise or option to against them.
I’m not sure here FPA is going to help us or not but hope they will look into it and give us an advise.
Thanks
They without reply and just void the gold trade and adjusted the trade to 0, means no profit nor loss, even though when it happened your trading was running in profit before the spike all not into account, I’m not sure what is your thinking but to me is really is a not fair and not professional enough to deal with the error, nevertheless I will withdraw all my balance and start looking advise from professional, if you are in the same page as me then feel free to input your advise or option to against them.
I’m not sure here FPA is going to help us or not but hope they will look into it and give us an advise.
Thanks