Dear friends, I have issue with Plus500. Last night I've accumulated quite big amount through Bitcoin options. I wanted to withdraw part of money today, but I noticed that withdrawal options are blocked. I contacted with customer service as suggested, they said that my account need veryfication and my case is transfered to Financial Departament. They didn't inform me what is the couse of verification, neither how long it can take. After reading few posts on this forum I belive that scalping can be the problem - I have to admit I made few quick transactions. I haven't received answer from Financial Department yet and I don't know how long should I wait.
My question is:
- Did you guys have problem like me?
- Did you received your money back eventually?
- If so - how?
- How long can it take to successfully finish all the procedures?
P.S: In my opinion its not fair that performing quick transactions is illegal in Plus500 point of view. They allow to buy stocks/options and sell it few seconds later. If you lose money, everything is ok. But when you gain some cash they see problem and block account. But we take same risk in both cases.
PS2: I have postet thread like this fre hours ago, but via phone. So its unclear if I did it properly. That why I've decided to post one more.
Best regards
My question is:
- Did you guys have problem like me?
- Did you received your money back eventually?
- If so - how?
- How long can it take to successfully finish all the procedures?
P.S: In my opinion its not fair that performing quick transactions is illegal in Plus500 point of view. They allow to buy stocks/options and sell it few seconds later. If you lose money, everything is ok. But when you gain some cash they see problem and block account. But we take same risk in both cases.
PS2: I have postet thread like this fre hours ago, but via phone. So its unclear if I did it properly. That why I've decided to post one more.
Best regards