4evermaat
2nd Lieutenant
- Messages
- 2,709
Withdrawals still don't work, cause your new afterprime portal is still buggy as hell. Why are you going live with this, if it doesn't work properly yet? You're dealing with money and trust here. How do you think this affecting the trust your customers will have in afterprime, if the first live market apperance is a giant cluster****?
If you have a problem with a withdrawal, you must open up a separate problem thread and submit evidence:
In regards to the client portal, Afterprime had acknowledged that the new client portal has and will have some minor issues. There is both a live chat or email for immediate issues (such as making a withdraw request). Discord is an alternative channel to get some casual assistance from other experienced members and also AP staff when they are available.
When you submit your new problem report, attach the copy of the live chat transcript.
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