Mr. Zruia, this is very low!.. The fact that you change the rules or made up some excuses like:...scalping is currently considered to be a FELONY in Europe... is already no very fair but calling me a Liar, this I can't admit!...
I have provided all the information, exactly as it happened.
I NEVER get any warning from you, In 09/2011 I get my account closed when I ask for a withdraw, and again in 02/2012... and each time I receive the same unpersonal email:
Hello,
Thank you for contacting us.
Scalping is strictly prohibited at Plus500, as stated at clause 24.1.7 of our User Agreement - you will not enter into any Transaction for the purposes of arbitrage, scalping or to exploit any temporal and/or minor inaccuracy in any rate or price offered on the Trading Platform;
Any trader suspected in using such a trading method or any other foul use of our platform will have his trading account immediately terminated and all, if any, positions will be made void.
Given the above mentioned, your account was made inactive.
If you require any further assistance, feel free to contact us.
Best Regards,
I have received this email more than 10times, not only when I get my account closed, but even when I ask for explications.. only after several emails, I get something diferent..
But I NEVER received any warning during my trading time or at any time...I only get my account closed when I ask for a withdraw.... is that considered a warning? I don't think so, I warning should be something like this:....Be careful you are closing your positions to quick, please change your strategy, to avoid any sanction from us... and not let me trade as I want, change the rules and close my account...
As for the numbers that i'm reffering and that you "can't refer" they are the truth, and even if you have blocked my loggin account I have a print of all my trade history, and I can send it to you, or post it here, no problem!...
As for the: "...paid your money..." Its not true: You have paid a PART of my money, but there is more than 8000eur ( I think its 8700eur) left in my account!...
And please explain me that: Since 10/2011, I never close any position under 5minutes ( as you ask me to) I send you emails every 2 / 3 weeks, asking if I was trading accordingly with all you rules, I receive positive answers, telling me to keep trading this way, until the end of the year (2011)... I made 2 withdraws (250 +300) then 3weeks later when I ask for another withdraw (700) I get my account blocked acusing me to scalp... How is it possible? You keep telling me that I was trading correctly and suddenly I wasn't anymore?....
I really don't understand.... or there is a total confusion, and that is why I ask you to carefully review my case/account, or you are not getting very Honest....
I have provided all the information, exactly as it happened.
I NEVER get any warning from you, In 09/2011 I get my account closed when I ask for a withdraw, and again in 02/2012... and each time I receive the same unpersonal email:
Hello,
Thank you for contacting us.
Scalping is strictly prohibited at Plus500, as stated at clause 24.1.7 of our User Agreement - you will not enter into any Transaction for the purposes of arbitrage, scalping or to exploit any temporal and/or minor inaccuracy in any rate or price offered on the Trading Platform;
Any trader suspected in using such a trading method or any other foul use of our platform will have his trading account immediately terminated and all, if any, positions will be made void.
Given the above mentioned, your account was made inactive.
If you require any further assistance, feel free to contact us.
Best Regards,
I have received this email more than 10times, not only when I get my account closed, but even when I ask for explications.. only after several emails, I get something diferent..
But I NEVER received any warning during my trading time or at any time...I only get my account closed when I ask for a withdraw.... is that considered a warning? I don't think so, I warning should be something like this:....Be careful you are closing your positions to quick, please change your strategy, to avoid any sanction from us... and not let me trade as I want, change the rules and close my account...
As for the numbers that i'm reffering and that you "can't refer" they are the truth, and even if you have blocked my loggin account I have a print of all my trade history, and I can send it to you, or post it here, no problem!...
As for the: "...paid your money..." Its not true: You have paid a PART of my money, but there is more than 8000eur ( I think its 8700eur) left in my account!...
And please explain me that: Since 10/2011, I never close any position under 5minutes ( as you ask me to) I send you emails every 2 / 3 weeks, asking if I was trading accordingly with all you rules, I receive positive answers, telling me to keep trading this way, until the end of the year (2011)... I made 2 withdraws (250 +300) then 3weeks later when I ask for another withdraw (700) I get my account blocked acusing me to scalp... How is it possible? You keep telling me that I was trading correctly and suddenly I wasn't anymore?....
I really don't understand.... or there is a total confusion, and that is why I ask you to carefully review my case/account, or you are not getting very Honest....