Hello
I had recently invested with Option Rally and started with a small account. Only last week, I was contacted by their VIP dealing room and they asked me to take 2 deals of USD 5K each. They also gave me one free trade of USD 5K from their side. As per them all 3 trades were insured and they would return my money in case the trades were lost.
I won 1 of the trades and the other 2 are still running. When I asked for a withdrawal of part amount they came back saying that I cannot withdraw any amount since there was bonus in my account. I was never aware that the third transaction they had allowed me to do ( so called free trade) was via a bonus they had added to my account. Let me tell you that I am not stupid and have never taken any bonus from any broker since I know what happens subsequently (one needs to meet a certain trading volume)
Bottom line , I am now being told that I cannot withdraw my funds on account of the bonus even though neither my account manager nor anyone else at Option Rally ever informed me about the fact that this was the case.
What can I do?
Regards
I had recently invested with Option Rally and started with a small account. Only last week, I was contacted by their VIP dealing room and they asked me to take 2 deals of USD 5K each. They also gave me one free trade of USD 5K from their side. As per them all 3 trades were insured and they would return my money in case the trades were lost.
I won 1 of the trades and the other 2 are still running. When I asked for a withdrawal of part amount they came back saying that I cannot withdraw any amount since there was bonus in my account. I was never aware that the third transaction they had allowed me to do ( so called free trade) was via a bonus they had added to my account. Let me tell you that I am not stupid and have never taken any bonus from any broker since I know what happens subsequently (one needs to meet a certain trading volume)
Bottom line , I am now being told that I cannot withdraw my funds on account of the bonus even though neither my account manager nor anyone else at Option Rally ever informed me about the fact that this was the case.
What can I do?
Regards