These appear to be two separate issues.
Issue 1: some technical problem with client portal payment around March, 2020 which caused a margin stop out with loss of 44k EUR over 4 different accounts. The issue was escalated to UK FoS which ruled in your favor and is binding to the company (broker must pay the 44k EUR that broker awarded by the scheduled date)
This problem was actually in dispute for some time.
The original problem occurred on March 4th-9th, 2020 and was disputed shortly afterwards with UK FoS investigator whose initial findings was in favor of the victim [date unknown]. TickMill challenged this and then it was escalated to ombudsman decision, which then also ruled in victim's favor [sometime around late December 2021 or early January, 2022].
edit: (the FOS complaint cites that there were several payment processing errors, some of which started from
May, 2018.)
The final FOS ruling was to compensate for the direct losses (44k EUR) that would not have occurred had the 225 EUR deposit been properly applied timely +400 GBP for redress.
The broker may have stalled the payment for several months after January, 2022, but eventually
paid the remaining sum of over 40k EUR on June 15th, 2022.
In regards to the victim compensation, I am not defending the actions of TickMill and mostly agree with the ombudsman's decision. This just reiterates the importance of
studying a broker's business model and how they make profits from their clients. This alone might have prevented 95% of heartache the OP experienced.
Issue 2: the broker closes your open positions on July 1st 2022. And terminates business relationship with you. Your own screenshots showed that the
company warned on June 15th, 2022 that in 15 days, they were terminating their relationship with you.
And that you must close all open positions within those days (by June 30th/July 1st). And that the business relationship would be terminated at that time.
I don't see what the problem is here. Most companies have it in their TOS that they can terminate service at any time. Even if they don't, they can decide not to do business anymore for any reason. In fact with
all that you were experiencing, I'm curious as to why you would continue trading with this company?
Why didn't you look to close your open trades with the company the second the company formally said they were breaking up with you?
How much losses did you experience on July 1st, 2022?
Issue #1 had not been resolved yet or just recently been resolved (paid June 15th 2022). In either case, what was the rush to continue trading with TickMill specifically and not seek out another
casino company to trade at? Was it some uncontrollable, compulsive gambling trigger? I don't know for sure, but it is odd that from March 10th, 2020 onwards (over 2 years) you were not already looking for a new company....one with a more transparent business model and that would treat you more fairly.
Now I'm not sure what would compel you to continue trading with a company which you have a dispute with. Especially which the dispute was alleged to be regarding deceptive accounting tactics which caused over 40k EUR in real losses and the company continues to be hostile while complaining. I did mention in a previous post on another thread how
many victims seem hell-bent on wanting to be mistreated, despite clear evidence showing that the company should be avoided.
Like a victim who has a spouse that physically abuses that victim openly, but the victim stays in the relationship.....even insisting to their friends that things will get better. But the spouse continues to abuse the victim and the victim might do some barking....but ultimately stays. And even when the spouse threatens to leave, the victim tries to block the door to prevent the abusive spouse from leaving....Then when the spouse actually leaves, the victim takes to social media to announce how bad the spouse was abusing them.
Now what I would love to see is complete history statements for all 4 accounts with losses. I have a guide below that shows you how to generate these statements.
Note that these statements should cover the full 4+ years for each account (<=2018 - 2022).
Or could be broken into 2 statements per account. One statement showing the period from start with broker until around April 2020 (which would include the dispute period) The 2nd statement would be from April 2020 until July 1st, 2022 (when your trades were closed by the broker).
Estimated read time: 12-15 min. Estimated money and stress savings: your original deposits + profits - withdrawals. One of the most important pieces of evidence to maintain is the full account trade history. This history includes rows of trades such that each row has the order/ticket...
www.forexpeacearmy.com