compensation / credit for retail clients/customers for the cases/settlements with the NFA of August 12, 2011 and February 6, 2017
February 6, 2017 -- CFTC Orders Forex Capital Markets, LLC (FXCM), Its Parent Company, FXCM Holdings, LLC and FXCM’s Founding Partners, Dror Niv and William Ahdout, to Pay a $7 Million Penalty for FXCM’s Defrauding of Retail Forex Customers.
August 12, 2011 -- On August 12, 2011, pursuant to a settlement offer submitted by FXCM and Niv, FXCM was ordered, within 30 days of the effective date of the Decision, to make a good faith effort to credit the accounts of its customers the amount of positive slippage which its customers experienced on their trades from and after June 18, 2008.
I have written to Jaclyn at the email below, have contacted
info@fxcm.com, and also contacted
info@fxcm.co.uk
and I either get no response or no help about addressing my claim.
I had been a long standing customer of FXCM US and then was switched over to FXCM UK. I am currently reviewing trades that I made on the FXCM accounts below and would like to be compensated as other customers have been according to statements I have seen online.
I have had 11 accounts total between both entities
I have not been contacted by FXCM yet regarding either of the above-mentioned cases, and yet I have closed trades with FXCM that fall under the relevant dates contained in these cases.
Jaclyn Sales, 646-432-2463
Vice-President, Corporate Communications
jsales@fxcm.com
investorrelations@fxcm.com