NGS Samsudeen
Private, 1st Class
- Messages
- 86
Hope to get this issue resolve soon
i spoke to the account service manager but they have no solution, below is their mail, i need your help FPA
compliance@fxtm.com
4:30 PM (17 minutes ago)
to me
Dear Geenath Sunara Samsudeen,
Further to your telephone conversation with your dedicated Account Service manager and as we have already informed you, our team has carefully investigated the spread during the aforementioned period and the maximum value was 2.1 pips which is in line with the typical value of EURUSD as stated in the contract specifications page on our website.
Let us confirm that there was no issue from our side and we have provided you with all the information that we deemed necessary.
We consider the matter as closed from our side.
I need my hard earned money that they have got with stopped-out that is very unfairly