FXPRIMUS Support
FxPrimus.com Representative
- Messages
- 22
Hello frarod,
To mitigate this matter, your account has been credited with the accumulated fees totaling AUD101.50. ANZ is an intermediary bank. As stated in our email correspondence, An intermediary bank is a bank that acts on behalf of the beneficiary bank. Payments will reach the intermediary bank before being credited to the beneficiary (the beneficiary is the person or entity who will receive the payment), which is the final destination for the transfer. Intermediary banks are not under our control. I ask that you resubmit your withdrawal request with the following details 1) Bank name 2) Bank address 3) Account holders name 4) Account number 5) BSB number (place this as remark) 6) SWIFT Code 7) Clear passport copy or ID 8) Resent utility bill.
Note that in your previous withdrawal request submitted, you entered one Bank Account Number: XXXXXXXX however in the email correspondence with our Withdrawal team, you stated another bank account number xxxxxxxxx. There were two different account numbers. Please be sure to contact your bank and double check on the account number to use.
We will await re-submission for a successful withdrawal.
To mitigate this matter, your account has been credited with the accumulated fees totaling AUD101.50. ANZ is an intermediary bank. As stated in our email correspondence, An intermediary bank is a bank that acts on behalf of the beneficiary bank. Payments will reach the intermediary bank before being credited to the beneficiary (the beneficiary is the person or entity who will receive the payment), which is the final destination for the transfer. Intermediary banks are not under our control. I ask that you resubmit your withdrawal request with the following details 1) Bank name 2) Bank address 3) Account holders name 4) Account number 5) BSB number (place this as remark) 6) SWIFT Code 7) Clear passport copy or ID 8) Resent utility bill.
Note that in your previous withdrawal request submitted, you entered one Bank Account Number: XXXXXXXX however in the email correspondence with our Withdrawal team, you stated another bank account number xxxxxxxxx. There were two different account numbers. Please be sure to contact your bank and double check on the account number to use.
We will await re-submission for a successful withdrawal.