Hello,
Unfortunately, I should have listened to the warnings from the other reviews.
Now, after opening a real account with FXCH and I have lost 1000$ in 20 minutes.
I have encountered the following negative issues while running my FxRobot:
On their website it's stated: 'NO TRADING RESTRICTIONS. Expert Adviser permitted. Scalper Permitted'. Based on the e-mails I have received from them, they are clearly admitting that the advertise is false. See FXCH's mail:" Unfortunately, this is the conditions of the current clearing banks that we have so far for one pips hunters. Again, this is condition of clearing banks that can support your one pip hunters activity with EA trading in standard mode only." The discussion was referring to 1lot/trade minimum, even if I have set 0.1 lot size.
Another issue: in the contract it is not stated anywhere that there are limitations for scalpers. So FXCH has broken the contact rules, by freezing the order size to 1 lot (0.5 lots after my complaint), despite of the fact that my orders were set for execution with 0.1 lot size.
In consequence, the losses I have suffered we more than expected, so I demanded the refund of the money I have lost due to their restriction of 1 lot/trade instead of 0.1 lost that was set in my EA.
I have funded my account (#4532) on 05/01/2011 with 2000 USD. I lost 993 USD with 1lot/trade, where I should have lost only 99.3 USD, if FXCH would have executed my orders with 0.1 lot size as it was set and not 1 lot lot size.
They have refused to refund me the money.
My conclusion: there is nothing Swiss about this co called 'broker', they are just another SCAM! Stay away if you want to keep your money intact!
Regards,
Babadan
Unfortunately, I should have listened to the warnings from the other reviews.
Now, after opening a real account with FXCH and I have lost 1000$ in 20 minutes.
I have encountered the following negative issues while running my FxRobot:
On their website it's stated: 'NO TRADING RESTRICTIONS. Expert Adviser permitted. Scalper Permitted'. Based on the e-mails I have received from them, they are clearly admitting that the advertise is false. See FXCH's mail:" Unfortunately, this is the conditions of the current clearing banks that we have so far for one pips hunters. Again, this is condition of clearing banks that can support your one pip hunters activity with EA trading in standard mode only." The discussion was referring to 1lot/trade minimum, even if I have set 0.1 lot size.
Another issue: in the contract it is not stated anywhere that there are limitations for scalpers. So FXCH has broken the contact rules, by freezing the order size to 1 lot (0.5 lots after my complaint), despite of the fact that my orders were set for execution with 0.1 lot size.
In consequence, the losses I have suffered we more than expected, so I demanded the refund of the money I have lost due to their restriction of 1 lot/trade instead of 0.1 lost that was set in my EA.
I have funded my account (#4532) on 05/01/2011 with 2000 USD. I lost 993 USD with 1lot/trade, where I should have lost only 99.3 USD, if FXCH would have executed my orders with 0.1 lot size as it was set and not 1 lot lot size.
They have refused to refund me the money.
My conclusion: there is nothing Swiss about this co called 'broker', they are just another SCAM! Stay away if you want to keep your money intact!
Regards,
Babadan