sometimes there are hiccups the way brokers process withdrawals
1) must use the same method of deposit & the same amount withdraw as deposit
= requirement to make two withdrawal's...initial then profit
2} time frame from initial deposit may have gone beyond limits requiring withdrawal by wire transfer
and my personal favorite
3) see no evil...hear no evil...speak no evil... = shut you out & hope you go away
so after checking they do have a limiter in place
"If the deposit method was by VISA/MasterCard, you need to make the request up to the deposited amount."
and of course they have the usual but covering processing time provision
"3-10 Banking days" ... have to take out 4 days as weekends, non banking days so the 5th of august will be there time line & excuse!
After original deposit amount by credit card is met, ... then the next amount ought to be of your choice?
remember they can not think for themselves...so spell it out & do the math yourself!