I have started to invest in Master Services since 13 Sept 2015 in their investment program that give 3% return every month. . As of today, my total deposit in Master services is over USD 100K. I started to experience withdrawal problem since July 23 2016 when i requested USD 3500 withdrawal, I had waited from 23 July until Aug 8 that my withdrawal of USD 3500 was still not approved. On Aug 8, the local representation asked me to split my withdrawal limit,so I cancelled the USD 3500 withdrawal, but put in new amount of USD 2000 withdrawal but until today the amount is still under " pending" status. Again on Aug 13, i have asked the local representative the status of my withdrawal, he said MFX asked to wait, for no reason given. The reason i have been asking local representative help is because MFX customer service did not respond to my email after more than 3-4 times i left my message, or even waited in the live chat online, no representative come online to handle my case, i called the phone line and no one pick up the call either. Again on 26 Aug, I checked on the status of my USD 2000 withdrawal, local representative replied me MFX finance also notrespond to his request anymore. I have all the proof of communication with the local MFX representative via whatapps. If FPA require me to submit this information, i can do so.
Again on 20 August, I have done another withdrawal of USD 11618.85, because i want to clear what is in my wallet ,but until today it is still pending, this has gone beyond the agreed days that Master Services written in their site that withdrawal process would take 1-3 days to be approved, however, with the above proof and communication with local representative, Master Services is acting against the policy of not paying the customer and refuse to pay customer what they we entitle to .
I have invested with high hope the program would help me to improve my daily life, but this bad withdrawal process of MFX has greatly affect our life. I would really appreciate to have your help in looking into my case, and get Master Services to pay me back all my investment money that is in my account.
Please follow my complain at https://www.forexpeacearmy.com/community/threads/mfx-master-services-refuse-to-pay-customer.46836/
Again on 20 August, I have done another withdrawal of USD 11618.85, because i want to clear what is in my wallet ,but until today it is still pending, this has gone beyond the agreed days that Master Services written in their site that withdrawal process would take 1-3 days to be approved, however, with the above proof and communication with local representative, Master Services is acting against the policy of not paying the customer and refuse to pay customer what they we entitle to .
I have invested with high hope the program would help me to improve my daily life, but this bad withdrawal process of MFX has greatly affect our life. I would really appreciate to have your help in looking into my case, and get Master Services to pay me back all my investment money that is in my account.
Please follow my complain at https://www.forexpeacearmy.com/community/threads/mfx-master-services-refuse-to-pay-customer.46836/