Discuss OctaFX.com

[A man lied by octafx]

Dear Octafx team,

After waiting for 12 working days and total of 18 days, is this all you can reply and said? Where is the results of the investigation?

So its true that your side has a technical issues, thus i want the profit that I should get from that entry. If i trade with other broker, i should already get the profit right now!

After not trading for 12 days, is it only 134 usd u can give to me???

Hey, i want that profit now, and fyi, i already make a report to CySEC about this. Don’t let your license to be taken away!

I didn’t believe on this issue wont happen again in future as afraid to trade using octafx after this.

So i want the total of my profit _k usd from that entry now!

Dont let me wait for another 12 days!

Regards,
Clients that used to trust octafx

The case was resolved by Sam TCD team,

Thank u very much Sam..I don’t know what else to say..octafx is the best..you made me wanted to trade again now..thank u again all of you including yarinda, sophie and the other support service..thank u very much all of you and happy new year.. now i can trade with happily again..‍sorry for everything and octafx is the best in the world..

 

[BigPeteUl]

Hi, are Octafx in financial trouble? They went from having a pretty broad range of payment options to 2.

 

[OctaFX Rep]

Hi, are Octafx in financial trouble? They went from having a pretty broad range of payment options to 2.

Dear BigPeteUI,

Not at all, some of our payment processing companies changed their policies and are no longer providing their services to clients in selected locations. Hence, OctaFX and our clients were affected. It is nothing internal. Can you please specify your country for us?

We will try to find out if there are any plans to introduce new payment systems there.

Kind regards,
OctaFX Rep.

 

[Petezaa]

Not used this broker - are they any good?

 

[Rogerdelpk]

That hidden clause on their terms & conditions speak for them selve. Dont yoy think?

 

[BigPeteUl]

Dear BigPeteUI,

Not at all, some of our payment processing companies changed their policies and are no longer providing their services to clients in selected locations. Hence, OctaFX and our clients were affected. It is nothing internal. Can you please specify your country for us?

We will try to find out if there are any plans to introduce new payment systems there.

Kind regards,
OctaFX Rep.

Hi I'm in the UK.

Thanks
Pete

 

[BigPeteUl]

That hidden clause on their terms & conditions speak for them selve. Dont yoy think?

Hidden clause?

 

[OctaFX Rep]

Hidden clause?

We're also curious

 

[OctaFX Rep]

Hi I'm in the UK.

Thanks
Pete

Dear BigPeteUl,

Thank you! We will forward your feedback to our team, and get back to you if we find out anything.

Kind regards,
OctaFX Rep.

 

[OctaFX Rep]

Not used this broker - are they any good?

Dear Petezaa,

We'll be more than happy to assist you should you have any questions.

Kind regards,
OctaFX Rep.