wtinwestycje
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- 16
Hello,
I have opened account on 10.09.2014 and traded on it till 18.09.2014 about 7pm GMT they have disconnected me from my account and it was saying “Account Disabled”. Then next day on 19.09.2014 they have send me a not funny email saying “Due to a misuse of the service provided by our Company, we are forced to terminate the current contract.” And They haven’t wrote what exactly I have done wrong. (I`m attaching the Contract Termination in pdf). Due to that Contract termination they had rejected retroactively ALL MY TRADES. I have traded couple of systems there, scalping , hedging and longer lasting trades also but they deleted them ALL and offered to give back just the initial deposit ! I don’t agree to make any retroactive correction to my account and deleting already made trades on my account ! I would agree if they would terminate my contract and don’t want me trading with them but I won’t agree with changing trades that were made in past !
I won’t leave it like this. I want all my profits ! Brokers can`t just delete all of trades b/c they don’t like them !
I wrote them 4 emails already but they don’t answer my questions and demands. They just wrote that If I want my initial deposit I have to fill some form that’s all. Nothing about deleting those trades etc.
In addition in the contract termination sended to me at 19.09.2014 they state that the initial deposit will be refunded to me to the orginal source of funds in 3 days. I got email yesterday (so its like 3 days after) that I have to file some form for the initial deposit withdrawal and they will make it after 72h (so its another 3 days).... Ok today after a week they refunded my initial deposit - no sign of profits, I wrote them that I want my profits also !
Please help me in that case,
Regards
Wojciech T.
I have opened account on 10.09.2014 and traded on it till 18.09.2014 about 7pm GMT they have disconnected me from my account and it was saying “Account Disabled”. Then next day on 19.09.2014 they have send me a not funny email saying “Due to a misuse of the service provided by our Company, we are forced to terminate the current contract.” And They haven’t wrote what exactly I have done wrong. (I`m attaching the Contract Termination in pdf). Due to that Contract termination they had rejected retroactively ALL MY TRADES. I have traded couple of systems there, scalping , hedging and longer lasting trades also but they deleted them ALL and offered to give back just the initial deposit ! I don’t agree to make any retroactive correction to my account and deleting already made trades on my account ! I would agree if they would terminate my contract and don’t want me trading with them but I won’t agree with changing trades that were made in past !
I won’t leave it like this. I want all my profits ! Brokers can`t just delete all of trades b/c they don’t like them !
I wrote them 4 emails already but they don’t answer my questions and demands. They just wrote that If I want my initial deposit I have to fill some form that’s all. Nothing about deleting those trades etc.
In addition in the contract termination sended to me at 19.09.2014 they state that the initial deposit will be refunded to me to the orginal source of funds in 3 days. I got email yesterday (so its like 3 days after) that I have to file some form for the initial deposit withdrawal and they will make it after 72h (so its another 3 days).... Ok today after a week they refunded my initial deposit - no sign of profits, I wrote them that I want my profits also !
Please help me in that case,
Regards
Wojciech T.