Recent content by aaafx sales

Dear hghazawi, Thank you for expressing your opinion. However we do not agree with you, and please find the facts below to support our argument: 1. AAAFx did send you a notification regarding an upcoming Stop Out as we should. Understandably, we cannot predict the Market volatility, so the...

Dear peepbb, Thank you for your feedback. With regards to the AAAFx spread, we would like to remind you that in contrary with other Brokers, AAAFx has opted to apply a Commission-based model applied to all accounts by default upon activation, instead of receiving a commission adding a mark-up at...

Hello cris2371, Regarding you latest comments, we would like to remind you that you have already been responded to earlier concerning this issue, both publicly on the FPA forum (please see our below quoted response) and privately by email in more detail. Best regards, The AAAFx Quality...

This can occur from time to time, mainly down to two reasons - one is an execution latency (delay) and the other one is market volatility. In the later case, as AAAFx operates in Market Execution, when the requested rates are no longer available at market, then they will be filled in according...

At the moment of the particular trades needing to open at market (2014-04-02 - 05:59:19) you did not have the required margin. On 2014-04-02 11:55 23 trades closed, and hence your free margin changed - so after this point, you were able to normally place new trades. However, if you wish to...

Dear oreo220, We have examined trading activity of your account after the 1st of April. It seems that after the 1st of April, your account experienced a stop out in two occasions: #1 - Wed, 2 Apr 2014 11:55:14 UTC. Margin Level 66.05% #2 - Thu, 3 Apr 2014 15:55:54 UTC. Margin Level 67.1%...

Thank you for the screenshots. We are examining the issue and will get back to you asap.

Dear oreo220, Thank you for your comments. Please allow us some time to examine the issue. @forum admin: unfortunately, we are not able to see the first 2 attachments (14075 & 14077), which seem important. It would help a lot if we got these as well.

Dear Timmi and FPA readers, Firstly, we would like to inform you that AAAFx is regulated under the Hellenic Capital Markets Commission (HCMC) with registration no. 2/540/17.2.2010 and is therefore MiFiD compliant. You can find detailed information about AAAFx at HCMC's website at...

Dear Sir, Almost all forex brokers in the market automatically close all open positions when you hit a margin call. As for the withdrawals, please contact sales@aaafx.com so I can look at your case and resolve it asap. Thanks.

Dear 8mile 321, aaafx is an EU and HCMC regulated broker and based on EU regulations that we are obligated to follow, I can assure you that there is no way for any deposits to be lost. Please contact sales@aaafx.com with your account number and email and I will handle the matter personally...

Dear Sir During the last 2 months, credit card fraud is taking off. Allied wallet does not offer withdrawal to a credit card. Only to a bank account. Our newest credit card processor Wirecard allows withdrawals to a credit card. Now regarding your case: we need to make sure you are the...