Recent content by adiys

octa fx refused to fix this problem. so I bring it to this forum so that no customer is treated badly by octafx. its cheating.

why i received refund? not withdrawal? you said originating account. the problem is exchange rate. why octafx used deposit rate? why not use current rate?

Octafx, you did not answer my question. which rate if we withdraw funds to the credit card? current rate or deposit rate? "Withdrawal rates did not apply since you received a refund, which a reversal of the funds to the originating account." WHY DO I ACCEPT REFUND CONDITIONS? NOT WITHDRAWAL...

why octafx never answer my question? why you always play refund and withdrawal words games? just give me the real answer. What are your rules if I withdraw funds to my credit card? its refund or withraw condition? this is your rules 13.10. In case an account was funded via debit or credit...

halo octafx. solve this problem as soon as possible

just answer the question sir. what rate does octafx use when I withdraw my funds to my credit card. why octafx can't anwers it?? just say.. deposit rate. or current rate. what is your rules anyway? your quote... "note that withdrawals and refunds are two completely different things." see...

Hi Octafx Its easy question. why is it so hard to answer?

ok. just answer this. whether every deposit with a credit card will be returned to the credit card with the same amount no matter what currency exchange rate occurs at that time? please, don't say that I agree with the return to the credit card! i have no choice! but what I'm concerned about...

but why u use deposit rate? that's the question. when otherwise exchange rate condition, u use current rate. please just clarify this. octafx has the word "refund and withdraw" games. "refund" word means to use a deposit rate. and "withdraw" means using the current rate. I ask to withdraw...

WAIT.. I might realize something. octafx has the word "refund and withdraw" games. "refund" word means to use a deposit rate. and "withdraw" means using the current rate. I ask to withdraw funds. once again, I said withdraw funds. not refund funds. then octafx will see the exchange rate that...

Yes sir. i was ask to octafx.. i am not problem if octafx consitent with deposit rate. no matter the exchange rate. but when i ask what happened if the exchange rate is otherwise with my case. octafx said they will use current rate. its so unfair.

Octafx said that i can refused it? really? how to refused it? what the different my case with this email? same deposit using card visa. but different condition in exchange rate. what's the difference sir? octafx will send with current rate if dollar is strong to IDR rupiah. but in my case...

thank you for your reply. I initially withdrew 30,000 USD. Then Octafx said that 19,955.98 USD must be returned to my credit card. I didn't ask for it. once again, I didn't ask for it. octafx only gave info, that 10,955.98 USD will send octa fx to my credit card. can i refuse? can not. how can...

thank you for you help

yes. I read a lot of octafx issues in this forum. thank you