Okay just a final update, I received an email last week from TradersWay stating that their payment to me had been blocked by the South African authorities, and had reversed back into their account. They then credited my two TW accounts with the respective amounts as specified earlier. I emailed...
The last email correspondence I received was from TradersWay stating that they are waiting for a reply from their bank. No news since, no money yet either.
Please start your own thread as this one relates specifically to TradersWay, then delete this last post please. ForexPeaceArmy will assist you on the new thread. Thanks.
In the meantime, on the 13th of Octonber, I received an email from TradersWay stating that they will follow up with their bank and come back to me.
No update yet, still no money. Going on 10 weeks now.
This could not very well STILL be regarded as a problem on my bank's side!! They have communicated to you directly on two occasions confirming that there was never any incoming credit to me, as also confirmed by MasterCard themselves. The ARN numbers you sent me dont exist.
I dont need to...
Hi Tradersway,
I cannot accept this. Early on you stated that the funds were transferred, I waited patiently. Then you suggested that I put my bank directly in contact with you, which I did. And they have twice confirmed and confirmed with MasterCard that the transactions never happened.
It has...
Hi everyone,
Below see please the response from my bank directly to TradersWay, confirming that there is no pending credit on our side, and that MasterCard international has also confirmed such, as well as the non existence of those ARN numbers given to me.
Therefore I ask TradersWay again...
I received a confirmation (again) from my bank stating that they have traced the ARN numbers given by Tradersway, and they have confirmed that there are NO incoming refunds for me.
I attach a screenshot of their mail message.
I have told TW that obviously the transactions must have been...
They have emailed me back with the following:
Dear Client,
Please note your bank is asking for an MT103 which is a for SWIFT wires, not card refunds.
Firstly, please contact your bank and ask them to connect you with the person or department in the bank which is in charge in dealing with...
Okay yesterday I requested that TradersWay cancel the refunds from their side (if it hasn't been stopped by their bank already). My bank has stated that the transaction should not have gone through anyway, since they would have refunded to a credit card number (my card number) which does not...
Hi all, just an update. TradersWay sent me a proof of payment today for one of my two missing payments. I have requested the other withdrawal's proof of payment, and also copied my bank representative into the email. Bear in mind that I am missing both withdrawals, hence there having to be two...
Okay Tradersway, my bank has said that the procedure to be followed is to provide a proof of payment. I have asked you for these twice before, and both times you have not done so. Also, above you mention the transaction of the 28th of August, not the one from the 9th of August. I want it clear...
Indeed it seems so. Tradersway has asked me to provide details of an account manager at my bank that they can correspond with directly. I have requested this info from the bank, and will forward this to TW as soon as I hear from them. Then we'll see.
I have been with Tradersway since around end of April, by the recommendation of a friend, and found them to be nice broker to trade with in terms of commissions, spreads etc. However, no fun at all when it came to witdrawing my money. At one point I came across a review by someone (seems there...
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