Recent content by BSUKO

Dear FPA and users: I have reviewed this post and the applicable account information. Unfortunately this is a case of misunderstanding as the account was missing one of the KYC documents which had been requested several times. As soon as the verification was completed the funds were released...

Dear FredT, Apologies for the time taken to reply to your post, but as I am sure you can appreciate, I had to investigate things on our end. I wont go in to too much depth and reveal confidential account information but there seems to have been an error on our end in not processing the...