Recent content by camille caillaut

Nop nothing yet :)

Really this broker is broken.. i don't even get why they are the sponsor of atletico madrid...

Yes.

So it has been a while since they answered (13 december) me in the ticket, but recently i have been noticing that even live support is ignoring me. They have put me in the blacklist, so if i try to send a question.. i get this message (see picture)..

This is seriously getting me mad.. Stay away from them!!!

Thank you!

Nope, they are lieing. Their live support has been telling me for 2 weeks that i would receive my answer shortly.. I really think it's time to open this case...

Their live support is already telling me for 2 weeks that i will receive my answer shortly... I'm sick and tired of this broker. My ticket has been on this status : This request is currently being processed since 13 december.

That's a lie, the last response i had on the ticket was on 13 december. They have also already marked my ticket as solved for like 2 times..

Still the same, it has been 40 days .. ;)

On 13 december they asked me for another ID, so i sent them my Driver license and my national ID. It has been now from 13 december that i heared something from their side.. This is starting to be a nightmare. It has been already 1 month and they still didn't tell me the reason why my account...

By credit card.

I uploaded about 25000 euros. 1 month ago.

So i have the same problem as Pieter Vogel. I hope mine gets resolved too.

I forgot to mention that on 8 december 2015, my withdrawal was cancelled. So now my account has a equity of 60k. But i can't place orders nor withdraw it.