Recent content by CM Trading Support

The answer below is written on behalf of Mr. Aita. We are taking responsibility for you as a CM Trading client. However, the responsibility of the technical issue that caused losses of funds does not lay with us, but with the quote provider that should not have let this price go through. That...

The answer below is written on behalf of Mr. Aita. First and foremost, Mr. Aita would like to thank you for bringing this matter to his attention. Please know that he has been fully aware of your issue since the beginning. We do acknowledge that you experienced a pricing issue. We established...

Dear Sir We cannot keep going over the same points. You have proven to everyone that what we have said all along is correct! We even offered you a bonus to make up for something that you have proved is beyond our control. If you wish to withdraw your funds, you are welcome to do so, but we...

Thank you! You have just proved the point we have been making all along! You asked Leverate: “when trader A copy trader B to enter and exit a trade, what exactly has been copied? The timing? Or the price the broker of trader B has offered?” Leverate answered: “it is the timing” We refer you to...

In general, our clients must trade an average of 10,000$ for every 1$ bonus received. In this specific case, the client will have to trade 1000$ for every 1$ bonus received. We believe this to me more than achievable. Again, let's keep in mind that we are not at fault and still we are doing our...

We would like to reiterate and state that CM Trading was absolutely not at fault in this matter. The copied trader received a bad price for his trade and our client was copying that trade. We did not give this price, we did not tell our client to copy this trader nor this specific trade...

Before we actually address the trader’s claims, we will take a moment to explain the use of the CopyKat software since it is at the heart of the issue. The CopyKat software allows what is commonly known as “mirror trading” and “social trading”. Traders from all over the world can access this...