Recent content by cormack12

I have since been in contact with thje complaints department since last week and was contacted yesterday by the department. I have entered into a settlement agreement which requires me to state that the company has dealt with my dispute and settled it to my satisfaction. Thank you for the...

Edit: She did also say to not bother raising with CySec because the complaint would just be routed via their complaints department......

Yes. I sent an email to their complaints department. I have since had an email and contact and am due a follow up call tomorrow. I was informed on the first call that the account managers are not there to teach me how to trade and the T&C contains references to swap comissions being the...

I have closed the trades off manually as I could see from the Free Margin the account would have gone into the same status and needed further replenishing with funds I do not have later. My account manager had blocked me after I requested assistance/advice via email in the morning so I have had...

I have just tried to contact my account manager and received this message: Delivery has failed to these recipients or groups: Shmuel D. (xxx.xx@etfinance.eu) Your message wasn't delivered because the recipient's email provider rejected it.

Hi, I opened an account through this broker and my experience is similar to the reviewer CKOne on the reviews page here: https://www.forexpeacearmy.com/forex-reviews/16864/etfinance-forex-broker I was duped into making a lot of small transactions against the .m! markets to have enough trades...