This could have been a typo by you, but you state your first contact with the company as 10/6/12. However, in the evidence you provided regarding the amount in question (Ticket # 18632810) is dated for 11/06/12. This is a whole month later??? Also, like others have stated, in all fairness...
Seems by your pics, that this isn't even a business. Looks like someone's home just trying to steal your hard earned money. Looks like a scam to me as well.
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