Recent content by FPA Investigations Lt 3

I have an email from Hahed1 saying that the money finally arrived today. I am awaiting final confirmation and a few details. If this checks out, this case will be resolved. Now if only InstaForex would pay Yulia and Barunia the money owed in the first scam case.

Ken Long's points are valid concerns, since some traders have tried to mis-use the FPA's scam complaint process. One person complaining about not getting a refund had returned a product by international post without getting a tracking number. When the investigator pointed out that this made...

Just for the record. I really do not wish for the FPA to be the intermediary in untraceable web transfers of money. InstaForex could send it to the wrong account (accidentally or deliberately) and I would have no way to PROVE that the FPA did not receive it. That would mean that Hahed1 would...

Ekaterina, You have complained that Hahed1 would accept no other withdrawal method. I do not know if this is true or not in the past. I do know that Hahed1 has accepted my suggestion to receive the money by Western Union. The full details have been sent to InstaForex's English Finance...

I have just emailed a suggestion to Hahed1 and to InstaForex's finance department. If both sides accept, this situation can be resolved within 1 or 2 days. Ekaterina, you will find that attacking customers is not the best way to do business. Also, someone at your company thought it would...

Between scam tickets, posts in the forums, and messages using the Contact Us link, there are now 8 FPA members who have problems with Crown and all agreed to be put in touch with GoldenFX. Anyone else having a problem, please post in this thread and answer the 4 questions and I'll either...