Recent content by GDMFX

Dear All, This withdrawal was processed on March 23rd. On behalf of GDMFX, we would like to apologize for the inconvenience caused.

Hello, everyone. GDMFX would like to apologize to all who have delayed withdrawals. The reason is that accounts who have traded on volatile assets, that have moved by more than 1000 pips in a period of 24 hours, are being reviewed. The resuming of normal service levels in such cases can take up...

Hello, everyone. GDMFX would like to apologize to all who have delayed withdrawals. The reason is that accounts who have traded on volatile assets, that have moved by more than 1000 pips in a period of 24 hours, are being reviewed. The resuming of normal service levels in such cases can take up...

Hello, everyone. GDMFX would like to apologize to all who have delayed withdrawals. The reason is that accounts who have traded on volatile assets, that have moved by more than 1000 pips in a period of 24 hours, are being reviewed. The resuming of normal service levels in such cases can take up...

Dear Iridius, We have been advised to inform you that GDMFX strongly disagrees with your behavior online. We see a lot of misrepresentations and speculation which is clearly intended to damage the Company unless you receive money. As you have already been informed, there is no breach of Terms...

Dear Ondřej, Thank you for sharing your thoughts publicly, once again. Your trading account was not deleted but temporarily disabled until the internal investigation of your USDTRY trades is completed. At that time you will also receive an official email from GDMFX, notifying you of the outcome...

Dear Iridius, Thank you for your post and for sharing your case. Please note that my reply below is the official position of GDMFX, which is the same for you and all other Customers who have been affected by the USDTRY currency pair. What our Support team has communicated to you corresponds...

Dear Ondřej Švehla, Thank you for your post and for sharing your case. Please note that my reply below is the official position of GDMFX, which is the same for you and all other Customers who have been affected by the USDTRY currency pair. What our Support team has communicated to you...

Dear Compu-Forex, Thank you for sharing your complaint. Please note that what Support has communicated to you so far corresponds with the reality - there is currently an issue with our counterparties (payment processors and a liquidity provider, as far as I am aware) and our financial department...

Dear Donooi, Yes, sadly there has been a problem with your trade. The position has already been cancelled and your account has been reimbursed. It took a few days longer as events like this are extremely rare. We needed to contact our Liquidity Providers in order to investigate how such an odd...

Hi Thepunisher! Thank you for your message! We would like to assure you that our information with the NZ authorities is always kept up to date as per their requirements. The only thing that was not updated was the link on the bottom of our website, which we will fix instantly. Thank you for...

Dear FXWarriory, Thank you, for your reply! We are left with the impression that you felt offended by our post above. It was not our intention. As we were invited to reply, we aimed at providing relevant information for the complaint above and to your original comment, as it was relevant to the...

Dear Winston19, Thank you, for inviting us into this discussion! Please note, your trades have not been cancelled as stated above. Your trades have been modified at the right price levels at the time of opening, as we have already clarified within our e-mail correspondence. Therefore your...