update on this no-ending story:
finally the compliance department wrote me. they require now to send them another document to show the evidence of the source of funds and they asked me what is my occupation! all of this story to withdraw 14k eur:mad:
obviously I have to pay again the...
From what I see, we are in the same situation.
Did they ask you to send a certified copy of your id+a new proof of address?
Considering I'm not alone, I strongly believe they are trying to steal some money...maybe they cannot pay?!
what do you mean for "fast"? actually I have 3 pending withdrawals still not processed after a month.
When they were processing my first requests regularly, it was taking about 10 days since I was sending them the filled form.
I know brokers that within 3 days you see the money in the bank...
as I wrote before, I have a big problem with them. I invited practically all the company to join but none of them reply!
...and my case started 1 month ago!
I'm with you!
Here it is another case with them:
https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/33880-www-avatrade-com-not-processing-withdrawals.html
They are keeping time to do not pay me!
Guys, from what I see those posts are quite old.
Actually I'm having several problems to withdraw my money.
The all story can be checked here:
https://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/33880-www-avatrade-com-not-processing-withdrawals.html
Their chat support is not...
I have just sent them all the documentation required. they will receive it on wednesday, so hopefully by the end of the month will finish all of this story.
Even if I'm not a lawer, I really believe it is just a way to discourage withdrawals and looking for a way to do not pay some of their...
Avatrade is still keeping my money
...Finally an official answer!
I attached it to this post.
they requested a certified copy of my documents via post.
That is another way to keep time, considering that I'm not the only one having this problem...
Who knows when I will see my money...
Today I spoke more than half an hour by phone with an operatore called Henry. He was the only one available, until now, trying to explain me what is happening.
Based on what he told me: "Avatrade approved the withdrawal but it is again "under investigation" from the regulator?!"
So, the...
I already sent an invitation to cs@avatrade.com and mr Koopman which is my manager, and I attached the email to my previous posts. Obviously no reply.
Maybe FPA could help me some how? what is the name of the rep? Actually I guess I already spoke to everybody, so I should be able to find him...
Yes, you are right. Thinking about it now, I had certainly to withdraw all my money immediately.
Even if, knowing what is happening now, I'm not sure I would have received them in any case.
I continued to trade in the good faith. They did their investigation and, as they wrote me that my...
Missing files
I attached the missing files.
the 14th of april: they declared they are still investigating. What is worring me is that their operator, Daniel, wrote me:
"there is no time limit to investigate". From what I ve read in the central bank of ireland website:
Central Bank of...
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