Hi, just an update, after much negotiations with Trade-24.com we have been paid our money. The withdrawal we requested have been honoured and we have the money back in our bank accounts. Thank you to the people who offered advice, including FPA members and administrators.
UPDATE: 24 hours later and still no money from Trade-24.com. However i was able to speak with someone on the phone. They said that the withdrawal would be processed that day. The 14th. I sent them an email asking to confirm and aknowledge what was said in the phone conversation. Below is the...
A friend and I have requested withdrawal from trade-24 approx 1 month ago. We have received some but not all. We are waiting for 2 payments. We have no replies to our emails and nobody answers the phone. We are very worried. We are not sure what to do next. trade-24 customer service is very bad...
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