Recent content by IC Markets

Dear Nguyen Minh Tu, We can see that there was some issue with Vietnamese Internet banking transactions and that 3 withdrawals submitted by you on April 27th were all processed. We apologize for the delay. Unfortunately, that issue was beyond our control. Kind Regards, IC Markets Team

Hi Peter, Thank you for taking the time to leave your feedback. We are happy to discuss any issues you've had with your live account. We understand our trade analysts have been in contact with you directly via email with some further context on your trades. We would be happy to answer any...

Dear FPA community, We are fully aware of this case and its complexity, and, since it is currently being handled by the Australian Financial Complaints Authority (AFCA) in Australia, IC Markets will be responding to AFCA directly. Vanessa.P is welcome to post IC Markets responses to AFCA and...

Client satisfaction is of paramount importance to IC Markets and we are constantly monitoring online forums to find clients and disputes which require extra attention. We are well aware of this matter and its complexity, and, since it is currently being handled by the Financial Ombudsmen Service...

Dear Liam, We are sorry to hear the leverage restrictions have led to margin call on your account, however we can assure you that we have acted in the best interests of our clients. Please note all reputable brokers have taken these measures to protect clients from potentially very adverse...