Recent content by Julia NFX

Nwamaka, Look, we do have arrangements for updating the address in the account registration, in fact. This is not a problem whatsoever. There're obvious discrepancies in your documents (in both sets) pertaining not only to your address. Namely, the discrepancies are in your personal details...

Hi, As stated in my previous post, we had reasons to request additional documents even after your account has been verified. It didn't breach the Client Agreement in any way. As it turned out, your documents contained significant discrepancies - even one and the same ID was sent twice but...

Hi, In fact, the whole situation has been explained.

Nwamaka, Let me elaborate on and recap my previous posts regarding the situation with your documents and the ensuing measures taken by NordFX upon discovering discrepancies in your documents. When registering the trading account in NordFX, you accepted the terms and conditions of the NordFX...

Nwamaka, We received 2 sets of documents for your account verification. Both sets of your documents were carefully checked and significant discrepancies were found that moved us to cancel your account verification. Namely, the discrepancies are in your personal details in the ID’s and...

Hello Nwamaka, Your forum thread has been brought to my attention, and we’ve looked into your claim once again. As you heard from the NordFX Finance Department earlier (as well as the verification team, I believe), the provided documents couldn’t be accepted as valid for a number of reasons...