Sir i'm sorry for your loss, and i want to be honest, in these cases is very difficult to recover the money.
I also have been scammed when i first enetered into the forex world, and i aven opened a police case file but i never recovered the money.
In these cases if u are not satisfied with their response or they do not response, u can try to contact the regulators; i see that EightCap have a lot of good regulators:
Australia: ASIC n 391441
United Kingdom: FCA n 921296
Cyprus: CySEC n 246/14
So in accordance to where u live u can contact...
First i suggest u to try to give them 7 days to reply u, if they do not do it i saw on their website that they are regulated by ASIC; and i want to underline that fact because u can open a complaint form directly to the ASIC website, below i put the pdf file with all the broker information...
Hello guys,
i'm an ICMarkets user since 2020, and i honestly need to say that they are a very reliable broker, the spreads are very competitive, no disconection during news/high volatility sessions, excelent customer service, excelent response time from email support, withdrawal usually takes...
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