Yes Pharaoh , as i see the case in FPA about plus500, i'm the only one that can get back the whole funds from Plus500 so that other people want to get back the whole funds from them, don't hesitate, keeping contact to their regulator and following the reply and feedback.
由 Julie 更新于 6月11日 14:22:
Hello Mr. TANG,
You will find the transaction's details in the attached wire confirmation, you are welcome to provide it to your bank.
According to our records, the funds have already reached your bank account, therefore we will appreciate it if you could close...
already sent to FOS , but i don't know why the regulator can let the company ask those useless information for delaying and wasting the customers time.
PLUS500 now ask me provide the information of the payment i receive from my work place for example for tax authorities and the website link which i work at.I don't know why they need those information because this is no matter between i still have about HKD 6.7million dollars in their account...
before they must require me provide some salary informations ,they now need me provide the link to the website of the company i'm working at and the paycheck to show that i'm really work at the company.
the main point is what is matter related to my withdraw problem in their company?
they...
they don't answer me about this
i'm asking the second times now,waiting for their reply
由 Jill 更新于 4月15日 12:00:
Hello,
We are making all efforts to speed the process up, we will contact you, as soon as possible.
Thank you for your cooperation.
Best regards,
Jill
Customer...
my brother credit card transaction information is "PLUS500UK LIMITED LONDON EC2N 2GB"
my credit card transaction information is "PLUS500 LONDON EC1 1V GBR"
even the information contains UK name , my brother also receive the reply from FOS is not in UK region. how about my infromation which is...
my brother has the exactly same situation ,but FOS said that they can not investigate the country not in UK. the different between my brother and me as we know is the credit card transaction information is not the same.
FOS reply
Dear Tang your complaint about Plus500UK Ltd
Thank you for contacting us. We have now asked the business to send us the information they have about your complaint so we can look into what has happened.
Once we receive this, one of our adjudicators can begin to investigate. They...
there is the recent reply from plus500
由 Jack 更新于 3月27日 13:19:
Hello,
In order for us to be able to continue handling this issue, our security department has requested that you provide us with a bank statement in English.
We can suggest that you contact your bank and ask them to produce this...
pharaoh,i have already send 3 more emails to FOS to tell them i didn't received any reply from them yet. However, they still don't send any reply to me. i have send a email to FCA to tell them this situation and their reply is this matter is FOS not FCA,i think that mean there was none of FCA's...
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