Recent content by Loocai

XM has answered me directly with an email detailing that they did process the payment, the issue lies on my method of payment. So it has nothing to do with them. This thread can be locked, I no longer have a complain and my review can be deleted.

Thanks for your suggestions!

@Chris Zacharia it is an unfortunate coincidence for me that you never loged back in after the same day I made this post as I really thought XM and you as representative would be interested in helping someome who trusted the company and became temporary a client.

@Chris Zacharia I'm not sure how to proced forward because communication with the company has not been successful so far...

Hello dear members, My situation is the following: I opened an account last year on the trading platform XM. Eventually, I made a deposit of 1,000 USD and started to trade, taking the risks I desired to take. XM promptly closed my account and sent me this message: " Dear Sir/Madam, We are...