Thanks Pharaoh for the reply, before I file a complaint with their regulator, wanted to check if you know if the policy - clause 10, in favour of my case or against it? ... I mean I didn't actually understand it and wanted to know if it puts me at an advantage or disadvantage?
As a correction: I do not mean that I should've gain profit, but they should not have modified my price even if it was a loss because I could maintain the loss when market price reach near or below my original price trade.
The oil prices were normal compared to other brokers, yet, the trade was on sale and it was increasing until it reached to 47.33 per share. While the original price I bought it with was $45.5, at 47.33 the system failed and it automatically reset my original price to 47.33, I was meant to gain a...
I’ve been trading with markets.com and have faced an issue which I want to know if what I have faced is normal or I should raise a case.
I’ve placed few oil trades and the trades were on open position.
I have found out that my original price position was modified. I then contacted the...
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