Recent content by melvinlee05

  1. melvinlee05

    Abandoned - POOR INVESTIGATION SPEED AND CUSTOMER SERVICE FROM OCTAFX

    Brooo, haha OctaFX TCD has not reply to any update upon the outcome for my request of compensation, has been 15 working days...
  2. melvinlee05

    Abandoned - POOR INVESTIGATION SPEED AND CUSTOMER SERVICE FROM OCTAFX

    I submitted the complaint on 18/11/2023 and now is 10/12/2023, it has been 15 working days and 21 days including weekends. Your TCD said 10 working days, but now is 15 working days. Your broker and TCD are definitely award-winning as advertised. Great job yo !
  3. melvinlee05

    Abandoned - POOR INVESTIGATION SPEED AND CUSTOMER SERVICE FROM OCTAFX

    I filed and submitted the complaint on 28/11/2023, now is 10/12/2923, it has been 15 working days and 21 days including weekends. Yea, your TCD and your broker customer service are definitely award-winning ya!
  4. melvinlee05

    Abandoned - POOR INVESTIGATION SPEED AND CUSTOMER SERVICE FROM OCTAFX

    Waited for more than 10 working days, now already 12 working days lol, OctaFX, scammer broker platform lmao.
  5. melvinlee05

    Abandoned - POOR INVESTIGATION SPEED AND CUSTOMER SERVICE FROM OCTAFX

    As of 5/12/2023, there are no updates from the TCD, it has been 12 working days and 18 days (including weekends). @octa pls reply,this is far too long.
  6. melvinlee05

    Abandoned - POOR INVESTIGATION SPEED AND CUSTOMER SERVICE FROM OCTAFX

    It has been 10 working days since the case is submitted in for review, as of 1/12/2023, no any update or compensation from OctaFx TCD, "award-winning broker", nice.
  7. melvinlee05

    Abandoned - POOR INVESTIGATION SPEED AND CUSTOMER SERVICE FROM OCTAFX

    I am so ready to reward you sir, just need to wait for the compensation from OctaFx for their server breakdown and their poor customer service and performance from TCD. Thank you sir !
  8. melvinlee05

    Abandoned - POOR INVESTIGATION SPEED AND CUSTOMER SERVICE FROM OCTAFX

    No update at all from TCD as of 30/11/2023, has been 9 working days. nice
  9. melvinlee05

    Abandoned - POOR INVESTIGATION SPEED AND CUSTOMER SERVICE FROM OCTAFX

    Hello, I have been using OctaFx for more than 3 years and have been actively trading using your broker platform. However, around 6:30 am (+8GMT) on 18/11/20233, I tried to log on to my account on Metatrader to set SL for all my shorting positions for ETHUSD, but I was unable to do that for my...
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