Write on all their social media accounts(and I mean spam them), keep emailing them, inform your bank, tell them that you have informed your bank...It's going to take a while I'm not going to lie to you. But if you're persistent you will get your money back. It took me in excess of 2 months!
To anyone who has followed this matter over the last couple of months, I'm happy to say I have finally received my refund. I'd like to thank FX Master for the advice, I'm sure without that I'd still be calling and e-mailing with zero response.
Although they did refund me eventually and are...
Latest update: Have been promised that payment would be made from October 3rd, still nothing. My latest conversation had these responses:
Dear Client,
Good day!
For your information, your withdrawal was approved by our financial department.
It may take a few business days to appear in your...
Just a quick update for everyone, after getting promises on October 3rd from them that they have already approved my refund and it should be made within a "few working days"....I have unsurprisingly received nothing. Have written to them again through FPA and e-mail asking them for information...
Didn't get the funds back as of yet so I've taken your advice and written on their social media platforms. Within minutes got an e-mail saying my refund request was approved, but I don't trust them until I see the money. I will definitely keep you posted the moment (if it comes) I see my money...
Thanks FX Master. It seems like my telling them that I have got my bank involved and doing an investigation on them has got them to respond finally. Apparently now I do not need to send them all these documents and they will refund me. I have let them know I will put a stop to the investigation...
Hey all,
First post here so please bear with me! I actually managed to get my money back, so maybe my experience will help you guys. The full story is important so do read it all.
I'll start from the beginning. I was roped into this by clicking an ad one facebook on August 30th, link below...
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